In order to better understand customer needs in the new normalcy we are all living in, our subsidiary company Commander Services conducted a customer satisfaction survey.
The Commander Control Car System, with which customers work on daily basis and find all the data and statistics needed for fleet management, has gained 82% satisfaction with working with the system. The forthcoming CCC System upgrade will bring even greater clarity, intuitive use, faster response, etc.
The Commander provides its client with guaranteed 24/7 availability of the hotline. Non-stop dispatching gained 90% satisfaction.
Almost 80% of all clients rated Commander’s sales representatives with the highest mark.
Equally 80% of clients rated the prompt and professional work of technicians and service staff as excellent. And up to 92% of clients would recommend Commander Services to their friends. It is for us a great honour but also a commitment.
You can find more about Commander Services and satisfaction survey here.
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